The AIG Companies’ specialized claim services ensure that all workers’ compensation claims - from the simplest medical-only to the most complex - receive the focused care and attention needed for prompt and effective resolution.
All workers’ compensation claims are directly assigned, based on severity and complexity, to the claims professional most qualified to handle it to resolution, increasing the level of expertise applied to each case.
An innovative medical management program, Productivity Edge®, integrates five key medical management areas - pre-injury management, medical expense management, telephonic case management, utilization management and field-based case management - providing insureds with access to high-quality medical care while helping them to reduce their medical expenses, minimize lost productivity and better control indemnity costs.
We also make local, specialized medical care easy to find through a Medical Provider Listing which provides users access to a national network of accredited, preferred providers with expertise in cost-effective industrial and work-related illness or injury. Learn more about our medical management services.
To report a claim please contact us:
Fax: 866-743-4376
E-mail: excessfnol@aig.com
Mail: AIG Domestic Claims, Inc.
Attn: CID
175 Water Street, 22nd Floor
New York, NY 10038
To check a status of a claim, please contact us at 866-473-0756