Lexington’s claim operation is of unmatched depth and experience. Since 2004, Lexington has doubled its claim staff and significantly expanded its in-house attorney force. We provide consistent and high-quality claim service, wherever you access us nationwide. In addition, each account is overseen by a single manager, easing communication and coordination for our insureds. We offer prompt access to top property examiners even when industry resources are stretched thinnest post-catastrophe. Standing contracts with outside adjusting firms ensure that these resources stand ready to serve you. State-of-the-Art Technology Fueled by State-of-the-Market Expertise Lexington claims utilizes advanced modeling tools and technologies which enable us to prepare and deploy independent adjuster resources with the utmost speed and effectiveness in the wake of a catastrophe. Our iClaims paperless processing technology ensures business and claim service continuity across multiple lines, even when our own operations are impacted by a weather event.
To report a claim please contact us:
Tel: 800-931-9546
Fax: 866-671-9288
Mail: Lexington Insurance Co.
100 Summer Street
Boston, MA 02110
Report on-line
We are pleased to introduce Catastrophic Claim On-Line Reporting to our Policyholders, Brokers and Program Administrators. Using our Catastrophe First Notice of Loss claim form you can report claims with a minimum of information including name, address, telephone number, date, location and description of loss.
To report a Catastrophic claim on-line click here to access our First Notice of Loss claim form. You will receive an e-mail confirmation once you have completed and submitted the form.
For all homeowner claims – lexingtonhomeownerproperty@aig.com
For all commercial property claims – lexingtoncommercialproperty@aig.com
For all general liability claims – lexprimaryfnol@aig.com
For all excess liability claims – lexingtonexcessfnol@aig.com
For all professional liability claims - lexprofessionalliability@aig.com
To follow up on an existing claim:
Tel: 877-873-9972
E-mail: lexclaimstatus@aig.com