Special Risk Insurance for Small Businesses

Contact List for Brokers (.pdf)
Email: aigsb@aig.com
Phone: 877-TOSERVE
(877) 867-3783

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Customized accident protection is provided for organizations that have volunteers and missionaries traveling at home or abroad. The wide range of potential insureds can include camps, child care facilities, hotels, nonprofit and faith-based organizations. This insurance can help fill the gaps in general liability coverage and help protect workers, members, volunteers, customers, participants and others.

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Features and Benefits Back To Top

Coverage can provide a broad range of benefits including Accidental Death & Dismemberment (AD&D), Accident Medical Expense and Catastrophic Cash
AIG Travel Assist services available with coverage
Flexible terms range from short-term or single-day coverage to annually renewable plans
Standard programs with immediate enrollment and customized programs with broader coverage available

Claims are paid under an accident program do not affect an organization’s general liability or workers’ compensation program experience
Benefits paid directly to individuals
Benefits paid in addition to any other insurance and can be used for any purpose

Marketing Materials Back To Top

AIGSB Accident & Health Highlight Sheet (.pdf)

Special Excess Public Entities Highlight Sheet (.pdf)

Special Risk Insurance Brochure (.pdf)

2271 Special Risk Recast (.pdf)

Claims Back To Top

The goal of A&H Claims is the skillful evaluation and swift resolution of every claim. To make sure this commitment is met, we employ teams of specialists in accident and health claims, and we assign dedicated specialists to cases with complex needs. The people at A&H Claims embody our standards for service excellence. Our claims specialist unit is staffed with seasoned supervisors and examiners cross-trained in all facets of claims processing. These knowledgeable professionals have the expertise to provide the right solutions and the authority to implement them. What’s more, our people are warm, patient and particularly sensitive to difficult situations. We also provide specialized claims support exclusively for the needs of our agents, brokers and consultants.

We understand that our clients view their interaction with our team as the touchstone of the claims process. A&H’s Call Center is managed to ensure that the performance of our staff and our technological support results in an outstanding level of customer service for each of our clients.

Our Call Center operations are designed with the latest technology to optimize communications with our customers. Our sophisticated call management system is fully automated to minimize call transfers and hold times and provide every caller with exceptional service. And we are continually assessing Call Center volume, hold times and peak periods so that we are always staffed and ready to provide outstanding customer service.

You can reach the Domestic A&H Claims Department at 1-800-551-0824. Our business hours are from 8:30 a.m. to 5 p.m. eastern time. After hours, customers may leave messages. We guarantee a return call within 24 hours.