Skip To Main Content

Disaster relief for AIG insurance companies' policyholders

We understand that quality customer service is especially important to you at this time. 

Contact the appropriate AIG customer service unit if: 

  • You need to change your billing address
  • You need to file a claim
  • You are receiving benefits or periodic payments or if you are waiting for a claim payment and you need your check mailed to an alternate address
  • You are an employer sponsoring a voluntary benefits (payroll deduction) plan and have questions
  • You have some other customer service need

Latest notifications

Important information for Illinois policyholders affected by recent severe weather in Christian County.

In response to Illinois Department of Insurance Company Bulletin 2018-12, AIG Insurance Companies (the “Companies”) are suspending policy cancellations and non-renewals for affected policyholders until January 23, 2019 as a result of recent severe weather in Christian County. For any cancellation issued on or after November 23, 2018 on any in-force policy issued to an affected policyholder, the Companies have withdrawn the cancellation and reinstated the policy with no lapse in coverage. Normal cancellation and non-renewal procedures will resume on January 23, 2019. In addition, affected policyholders will be granted an extension of any provisions that impose a time limit for an insured or claimant to perform any act for 60 days.

If an affected policyholder should have a complaint regarding any disaster-related dispute or issue, they may contact the Illinois Department of Insurance toll-free complaint hotline at 1-866-445-5364, or file a complaint online at: https://idoihelpcenter.illinois.gov/s/ 

AIG Logo

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

The California Consumer privacy Act gives California residents the right to opt-out of the sale or sharing of their personal information. A "sale" is the exchange of personal information for payment or other valuable consideration and includes certain advertising and anatytics practices. "Sharing" means the disclosure of personal information for behavioral advertising purposes, where the informatirm used to serve ads is collected across different online services.

Opt-out from the sale or sharing of your personal information.

Your request to opt out will be specific to the browser from which you submit your request, and you will need to submit another request from any other browser you use to accessour website. Additionally, if you clear cookies from your browser after submitting an opt-out request, you will clear the cookie that we used to honor your request. For this reason, you will have to submit a new opt-out request.

For information about our privacy practices, please review our Privacy Notice.

close
AIG Logo

DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Thank you. We have received your request to opt out of the sale/sharing of personal information.

More information about our privacy practices.

close