Foreign Casualty

A government contractor required additional services that addressed potential travel into high-risk territories, education of DBA/FVC/A&H coverage interactions and concept of Duty of Care, and high-hazard travel risk management.

AIG’s service team leveraged compliance knowledge and expertise on the legal restrictions and challenges of potentially operating in the high-risk territory. AIG was able to provide a holistic, compliant approach and establish a long-term solution to write all lines of business.

The client was able to bind a more cost-effective and robust foreign package program with a better understanding of the risks when traveling to high-risk territories and had access to additional risk management tools to reduce the likelihood of employee injuries.

A plastic manufacturer was involved in a defective product suit in South America, which was complicated by multiple overseas jurisdictions, challenges posed by the global pandemic, and coordination of various stakeholder interests in both the U.S. and Latin America.

AIG facilitated the active collaboration between the U.S.-based claims team, overseas in-country claims teams, the U.S. client, and the overseas client, providing the ability to expedite the resolution process.

The insured had access to strong overseas in-country claims resources with expertise in the relevant local jurisdictions, and a strong centralized U.S. team allowed for consistent and efficient communication to all stakeholders.

An international retailer with a complex multinational program had servicing issues with its incumbent carrier. This included challenges in addressing underlying operational problems, delaying local policy issuance.

AIG provided superior multinational servicing capabilities, a robust network of owned offices and top-tier partners, and technological capabilities to increase collaboration and transparency. The myAIG Client Portal tool was implemented at binding—with access for the broker and client—to ensure monitoring of the local policy issuance.

The client, broker, and underwriter had real-time visibility into potential issues allowing for timely local policy issuance. Transparency into this complex multinational program created a stronger relationship built around trust.